– We usually need 2-3 business days to prepare and pack your order for mailing.
– Local delivery, within Indonesia, will take 3 to 5 days.
– Duration of overseas delivery depends on your location, Usually it takes 5 business days
Option 1: Federal Express (FedEx) USD 25
– This is the only option that we have for our overseas customers and it is FLAT RATE as long as it is within 500g
– We are aware that using EMS/Letter Post can take very very long time and it is untrackable
– Usually 5 business days, with tracking number
– Faster & safer, recommended for high value orders
– Status update is prompt & delay is extremely rares
Option 2: Domestic Delivery (for our local customers)
– Usually next day if you order using JNE Next Day depending on your city
– Same Day if you order using Same Day/Instant Courier
Process for Delayed Shipment
– If you experience any delays or suspect that your parcel might be misplaced, please contact us for assistance.
– We will engage Federal Express (FedEx) to investigate the status of parcel.
– After investigation concludes parcel is lost, Buyer can choose a full refund or get a replacement.